A NOTE ABOUT WAIVERS
Please note that all bouncers must have a completed and signed Bounce!® liability waiver. Anyone under the age of 18 must have a Bounce!® Liability waiver completed and signed by their OWN parent or legal guardian. We may request identification in the form of a valid photo ID.
Q: What are your operating hours?
Please call us for current operating hours as they change throughout the year.
Check our Hours & Rates page and our home page for special holiday hours and sold out dates which will be posted throughout the year.
Q: How old do you have to be to jump at Bounce!®?
You must be old enough to walk. It’s that simple. Our separate Bounce! Jr.® area is just for children ages 2 through 5 and features its own trampoline court and foam pit.
Q: Are reservations required?
You do not have to make a reservation in advance, however we strongly recommend it to avoid being closed out of your desired time slot. Please call 413-351-3535. You can also reserve on line at www.bouncespringfield.com
Q: What do I wear on my feet in order to Bounce!®?
You are welcome to go barefoot on our trampoline courts and foam pit or you may wear non-slip socks or purchase non-slip socks at.
Q: Do you have cubbies for storing personal items?
While we do have small cubbies that are lockable, they will only accommodate a cell phone or wallet. We have larger open cubbies where you can store your shoes, jackets, etc., however, we HIGHLY recommend leaving any expensive or valuable jewelry, clothing, and/or footwear at home as these areas are open to everyone at Bounce!® and while we have cameras installed, we cannot be responsible for any items left behind or not locked up.
Q: Is there an entrance fee for people that just want to stay and watch such as family members or friends?
No, friends and family members are welcome to stay and watch the fun, enjoy our wi-fi lounge, arcade and healthy snack bar! But we’re sure you’ll want to join in eventually!
Q: Can I bring in outside food or drink?
We are committed to providing healthy snacks for all those who visit Bounce! and at this time we are not able to allow outside snacks or drinks to be brought into the facility. The one exception is if you are renting a party room through our birthday party package.
Q: What is the minimum amount of participants (bouncers) required for a group?
Please call for this information. Different rates are applicable to groups depending on their size and requirements.
Q: Can a group reserve the entire facility?
Yes! If you have 100 participants or more you can reserve the entire Bounce! facility. Please note that we may not be able to accommodate groups of this size on holidays or if other events are already scheduled.
Q: Does a Waiver have to be filled out every time I come to Bounce!®?
Once you have signed an electronic waiver, we will keep it on file in our computer system. If you are not sure if you have one on file or if your child attended an event at our facility with another adult, we may ask you to complete another one.
Q: What is Bounce! Jr?
Bounce! Jr. is our special separate area for children ages 5 and under and includes a separate trampoline area and foam pit. Bounce! Jr. participants can go barefoot on our equipment or use their own socks. All children who will be using the equipment will need a Bounce!® liability waiver completed and signed by a parent or legal guardian. Bounce! Jr.® courts will also be monitored by our court monitors but parents are welcome to use the equipment with their children.
Q: Are older children separated from younger children in activities like dodgeball?
We have installed 3 separate dodgeball courts, each court will be age appropriate. Please be aware that our dodgeballs are made of a very soft foam material and are designed to be safe for this purpose.
Q: Do you have to sign up to play dodgeball?
During open jump time dodgeball is played on an open basis. Participants line up in front of the court and are randomly sent to the 2 sides of the court by the dodgeball referee. The maximum number of players per side is 10. A game is then started and will continue for up to five minutes depending upon the number of players who get out before the time limit is up. Once the five minutes is over or a team is eliminated, 2 new teams will enter the court from the line and a new game begins. Players can rotate themselves into games for the entire time spent at our facility.
Q: How will I know my Bounce!® time is over?
Every one jumping on our trampolines will receive a color coded wristband to wear. This wristband coincides with the jumping time you have reserved and we will make an announcement on our PA system for that color wristband when your time has been completed. For members of parties and groups, announcements will be made over our PA system directing the group to the reserved party area when their jump time has ended.
Q: Is Bounce!® Air Conditioned?
Yes! We have a state of the art heating and air conditioning system to keep our Bounce environment cool and comfortable.
Q: Is Bounce!® a franchise?
YES! If you would like more information about how to get your own Bounce! Trampoline Franchise, please contact us.
If you have any further questions that we have not addressed here, please contact us any time. We thank you for your interest in our unique facility and look forward to seeing you at Bounce!
We are located in Springfield and now serving Massachusetts Kids Birthday Parties in Windsor, Westfield, and the Easthampton areas!
